Question 1

What is iyibir Copilot?

Accepted Answer

iyibir Copilot is an enterprise intelligence layer that works with your Logo Edge and Logo ERP data through natural language. It helps users get answers, interpretation and decision support without searching through reports, screens and menus.

Question 2

Who is it built for?

Accepted Answer

It is designed for business owners, managers, operations teams, ERP administrators and consultants. The goal is to make ERP knowledge easier to use in daily decisions.

Question 3

Which ERP systems does it support?

Accepted Answer

The current focus is the Logo Edge and Logo ERP ecosystem. The platform architecture is designed so it can expand to other enterprise systems; supported systems are finalized by project scope.

Question 4

How is it different from ChatGPT?

Accepted Answer

It is not a general-purpose chat experience. iyibir Copilot is positioned to produce enterprise decision support by considering your ERP context, user permissions and real company records.

Question 5

How does Copilot connect to Logo?

Accepted Answer

Through the iyibir PaaS Agent. It's installed once on your own server and managed from the iyibir Cloud panel.

Question 6

Is my Logo database exposed to the internet?

Accepted Answer

No. The only path from the cloud is the persistent connection the iyibir PaaS Agent opens outward; your Logo database never becomes reachable from outside.

Question 7

Does Copilot copy my Logo data?

Accepted Answer

No. Logo data is never moved to iyibir Cloud; it's read only when a question needs it, using a read-only database user. The Agent refuses to work with a user that has write permission.

Question 8

Can data from different companies mix together?

Accepted Answer

No, companies are isolated from each other.

Question 9

Can I try Copilot before installing the Agent?

Accepted Answer

Yes. Before the iyibir PaaS Agent is installed, Copilot works with sample ERP data.

Question 10

Is my data used to train models?

Accepted Answer

No. Your enterprise data is not stored at the AI provider and is not used for general model training.

Question 11

Where is my data processed?

Accepted Answer

The cloud only stores your account, users, conversations and the text of uploaded documents. Logo data is never copied to iyibir Cloud; it's read only through the iyibir PaaS Agent, in a read-only way, when a question needs it.

Question 12

Are user permissions preserved?

Accepted Answer

Yes. Copilot enforces per-user access and permission boundaries; not every user can reach every piece of data.

Question 13

Does Copilot consider ERP permissions?

Accepted Answer

Yes. The iyibir PaaS Agent connects to the Logo database with a read-only user and refuses to work with a user that has write permission.

Question 14

What data are answers based on?

Accepted Answer

Answers are produced from Logo Edge and Logo ERP records, defined knowledge sources and the enterprise context the user is allowed to access. The goal is sourced and auditable answers, not generic guesses.

Question 15

Can it show sources?

Accepted Answer

Yes, showing the record or data source behind an answer is an important product principle. This lets users verify not only the result, but also the reasoning behind it.

Question 16

Where is Copilot installed?

Accepted Answer

iyibir Copilot runs on iyibir Cloud and is used from the browser (app.iyibircopilot.io); no installation or version updates are required.

Question 17

How is the Logo connection set up?

Accepted Answer

The iyibir PaaS Agent is installed once on your own server and managed from the iyibir Cloud panel; the connection is opened outward by the Agent.

Question 18

Does my data leave the organization?

Accepted Answer

Your Logo data is never copied to iyibir Cloud; it's only read in a read-only way when a question needs it. The cloud only stores your account, users, conversations and uploaded document text.

Question 19

Can I try Copilot before installing the Agent?

Accepted Answer

Yes, before the iyibir PaaS Agent is installed, Copilot works with sample ERP data.

Question 20

How long does the Agent implementation take?

Accepted Answer

The timeline depends on your Logo environment, data access, permission model and target scenarios. A clearer implementation plan is prepared after an intro call.

Question 21

Can Copilot perform transactions?

Accepted Answer

Yes, with your approval. Copilot prepares the transaction you ask for (an order, for example) and shows it as a preview. If you approve, the record is written to the Logo REST service on your server through the iyibir PaaS Agent; nothing you haven't approved reaches Logo. Copilot never deletes records.

Question 22

Do transactions happen automatically?

Accepted Answer

No, critical operations never happen automatically without user approval. Copilot prepares the transaction draft and previews it with its reasoning; the transaction completes only with your explicit approval. This isn't a gap - it's a deliberate design principle: control always stays with the user.

Question 23

Is user approval required?

Accepted Answer

Yes, control should remain with the user, especially for actions affecting orders, prices, accounts, inventory or finance. Copilot prepares and explains; the user approves.

Question 24

Can multiple areas of expertise work together?

Accepted Answer

Yes, the product vision is to evaluate a single question across multiple business areas. For example, a delivery question can consider inventory, purchasing, production and customer risk together.

Question 25

Which departments can it work with?

Accepted Answer

Finance, sales, purchasing, inventory and production planning are priority areas because they generate ERP data. Scope can expand based on the company’s processes and Logo usage.

Question 26

What is Copilot Studio?

Accepted Answer

Copilot Studio is the management and development layer where the iyibir Copilot experience is shaped around each business. It is not the daily chat screen; it is where the rules, capabilities and connections of enterprise intelligence are designed.

Question 27

Can we create our own areas of expertise?

Accepted Answer

The platform approach is designed to support company-specific expertise definitions. Which areas become active is determined by project scope and the permission model.

Question 28

Can new capabilities be added?

Accepted Answer

Yes, a core purpose of Copilot Studio is controlled capability expansion. These capabilities can include expertise that reaches ERP data, enterprise service connections or internal knowledge sources.

Question 29

Can company-specific workflows be defined?

Accepted Answer

Our goal is to adapt cross-department workflows, approval steps and decision rules to each organization. This area is handled gradually based on operational maturity.

Question 30

Can different data sources be connected?

Accepted Answer

ERP is the primary source, but the platform architecture is designed to evaluate different enterprise knowledge sources. Connection scope is planned around security, access and data quality.

Question 31

Will voice usage be supported?

Accepted Answer

Voice usage is an experience area that can be evaluated within the long-term vision. Today’s priority is reliable data access, correct context and auditable answer quality.

Question 32

Will other ERP systems be supported?

Accepted Answer

Today, the Logo Edge and Logo ERP focus remains. Future releases may evaluate working with other ERP and enterprise systems within the platform architecture.

Question 33

Can the enterprise intelligence ecosystem expand?

Accepted Answer

Yes, the long-term goal is for Copilot to become not only a ready-made product, but an enterprise intelligence organization that expands around the business. This expansion is handled together with controlled capability addition, security policies and approval mechanisms.

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